Sowmya Juttukonda is a digital media specialist at Knowmax. Knowmax is an AI-backed knowledge base for support agents that helps enterprises reduce support costs and solve productivity challenges. Knowmax, which is powered by decision trees, picture guides, and a robust content management system, supports quick answers to knowledge base queries, seamless customer experiences, and business efficiency.
Working remotely or in a hybrid work environment is a reality for the current business ecosystem. Employees prefer the independence to work from...
BySowmya JuttukondaMay 19, 2022