As a small business owner, selecting the right internet provider and plan is crucial for keeping up with larger corporations. A reliable internet connection benefits your business and your customers. Below are the best high-speed internet options for small businesses.
1. Highline
Highline is a local fiber internet provider, primarily serving the Upper Peninsula of Michigan, as well as some areas in Colorado and Texas, and other states. Specializing in rural areas, its employees visit customers on-site to deliver white-glove installation, providing a personal touch. Some features of the company include an easily accessible app and access to usage data for peace of mind and efficiency insights.
All devices within a business are connected through Highline, making life easier and saving time by eliminating the need for separate plans. It offers flexibility and support for a safe and seamless internet connection through its mesh Wi-Fi, network security and voice services.
Key features:
- White-glove installation
- Accessible app
- Easy and secure internet connection
Also read: Why High-Speed Internet is Important For Business?
2. AT&T
AT&T offers a Business Fiber plan for all types of businesses, including small ones. It vows to provide friendly and fast care to its customers, offering to resolve issues with minimal hassle. Emphasizing enhanced security and expert advice, AT&T is dedicated to delivering reliable internet services to its clients.
If your business is remote, AT&T accommodates this with its mobile workforce tools and remote access feature. Additionally, if the service goes down for any reason, you will be credited for the downtime, in case it hinders a rush or online order process.
Key features:
- Friendly and fast customer support
- Supports remote work environments
- Credits for service downtime
3. Verizon
Verizon has a Fios Business sector dedicated to helping small businesses grow. With features like Business Internet and Business Assistant, it can aid in your future success and expansion. Its Assistant feature allows companies to engage with their customers through text messages using AI.
It also provides security for its users, keeping all necessary data safe. Verizon’s Contact Center is available for additional support. A unique feature is its customizable plans, ensuring customers get exactly what they want.
Key features:
- Business Assistant to support growth
- Contact Center for reliable customer support
- Customizable plans for tailored service
4. Spectrum
Spectrum provides fiber-powered internet to its small business customers. Its Advanced Wi-Fi offers additional security and speed, providing protection and reliability. Plans are flexible and require no contracts. Its local technicians provide same-day availability in some areas. Spectrum is designed for small businesses to work across various mobile devices. It guarantees the same price for three years with select plans and offers 24/7 customer support.
Key features:
- Advanced Wi-Fi for extra speed and security
- No contracts for flexibility
- 24/7 customer support
5. Comcast
Comcast offers a plan with options tailored to small businesses. It is flexible, reliable and fast, meeting everyday business needs. The network is secure to ward off cyber threats and protect the business’s data. The business service is tailored to each client’s goals, ensuring your needs are met. It is easy to schedule a consultation online or call to ask questions and request more information.
Key features:
- Secure network protection against cyber threats
- Flexible, reliable and fast service
- Serivce tailored to specific business goals
Also read: Top 10 VPN for Internet Security
Methodology
These companies were selected based on thorough research conducted on each one’s website, public forums and customer reviews. They were ranked based on features, offerings and accessibility for small businesses. Comparison between lists of a similar nature was also completed.
Types of Internet
There are many different types of internet available for small businesses. The following are a few standard options.
Fiber-Optic Internet
Fiber-optic internet is the fastest and most reliable. Connected via fiber-optic cables, its upload and download speeds are evenly matched, enabling the transfer of large amounts of data and seamless operations. Video conferences and high-volume data storage are well-suited for fiber.
Fixed Wireless
Fixed wireless is reliable and high-speed when it runs properly. It can be installed quickly and requires no cables or extensive digging during setup.
Satellite
Satellite internet is powered by orbiting satellites, allowing it to reach many locations. Its download speeds are fast, particularly when the satellite is closest.
Digital Subscriber Line (DSL)
DSL is a unique type of internet connection. It uses telephone lines to connect devices to the internet rather than other methods.
Cable
Cable internet works similarly to cable TV, connecting devices to the internet through cables. It is fast and stable, providing consistent performance when browsing or completing online transactions. It is shared between people in the same area.
Key Factors for Small Businesses to Consider
As a small business, knowing what to look for is beneficial in choosing the right internet provider for your specific needs. Below are some common considerations.
| Industry | If you are in retail and you offer online ordering, your internet should be reliable to ensure the process runs smoothly. |
| Speed | Employees appreciate a fast internet connection during rush hours. High-speed internet facilitates processes. |
| Cost | Take note of your budget when picking an internet provider to narrow down your options and stay realistic about what you can afford. |
| Support | When the internet goes down or is slow, having someone to call immediately to resolve the issue can help keep your business running smoothly. |
| Patterns | Observe the types of activities your employees use the internet for, such as sending emails or attending video conferences. These activities require different bandwidth. Determining how much you need will help you choose a provider. |
| Employees and devices | Consider the number of employees you have and the number of devices they use to ensure you have adequate coverage. |
| Size | If you plan to grow your business, consider which providers will grow with you, so you will not have to change providers in the future. |
| Security | Cyber threats are increasingly common, particularly for small businesses, so choose a provider that takes security seriously. |
Choosing the Right Provider
Small businesses must stay competitive and meet their customers’ needs by selecting a plan that best suits their requirements. Choosing the right provider can directly impact your daily operations and growth potential. A well-chosen plan can enhance productivity, improve customer satisfaction and provide a stable foundation for future expansion. It is essential to carefully consider your specific needs and choose a top provider that will be a reliable partner in your success.
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