If you follow these customer service tips and teach them to your employees, you can ensure your customers experience the care and attention they deserve from your team. As the old expression goes, you do not get another opportunity to make a first impression. This is...
Claude Silver, Chief Heart Officer of VaynerMedia, recently introduced a quotation on her Instagram page which grabbed my attention:"People abilities , EQ,'soft' skills, HUMAN abilities -- all these are our exemptions. They ground us, remind us we are real. Without those we fly off." Businesses have...
Present economic challenges and the continuing public health catastrophe have transformed the circumstances in which fraud happens. The great thing is that the tools to address it are at the ready. Machine learning gives organizations the ability to fight both internal and external fraud dangers...
For some industries, using AI and machine learning models is novel, but many industries--customer finance and insurance in particular--have been building, controlling, and using versions for decades. These businesses have well-developed governance practices built largely around algorithmic, rule-based, and other model technologies and regulations which...
The quantity of digital text information has increased exponentially in the past several years and will continue to grow. From social networking posts to client transactions, surveys, reviews, chats, emails, and much more, companies face the challenge of monitoring various resources and extracting relevant data. The...
Nreal, the Chinese creator of highly anticipated augmented reality smartglasses, declared a December 1st launch of its Nreal Light in Japan with KDDI. Following a successful introduction in Korea using LG this summer, pre-orders for Nreal Light can now be made on their Japanese telco...
Share of the private sector lender that exited from Nifty and Sensex has risen 0.33percent in 1 week. However, the stock has fallen 6 percent in one month and 73% since the beginning of the year. YES, Bank shares were trading higher for the third consecutive...
Machine learning (ML) has quietly become part of our everyday lives, powering our cars, the operations in our hospitals, and the food we eat. A number of the most fascinating businesses employing ML don't call themselves"ML" companies. The automobile is the clearest case, as $10 billion...
A company can not overcome the cybersecurity challenges, you can only mitigate the dangers the challenges existing. Cybersecurity and cyber resiliency are two complementary methods for mitigating the risks from determined attacks and events. Safety helps you block and avoid disruption, while resiliency enables you...
There exists a fundamental distinction between a financial institution offering digital services and a lender becoming truly digital. The digital bank represents Finance 5.0 -- the creation of banks which will arise in the subsequent five years. Conventional banks will need to associate with FinTech's or...
