It is clear that the COVID-19 pandemic has had a profound impact on e-Commerce and the way the retail industry works.
Online shopping is a popular option, even though it was already very popular. However, online shopping has been the majority since 2020. Consumers are choosing to order online because it is convenient and easy. Brick-and-mortar shops are losing their market. Despite this, the industry is always evolving to meet customer demand.
In this article, you read about some of the software-as-a-service (SaaS) and other similar brands that are leading the way here. They are helping to improve the way online sellers respond to shoppers’ needs. Virtual transactions have been emphasized in B2B markets as well over the past two years.
Neither of these things is possible, without innovators trying to make waves within an already larger industry. Here are seven tech companies changing the face of e-Commerce.
1. Tradefull
The platform is known for being a complete eCommerce solution. It helps online businesses of all sizes with shipping and logistics, warehousing, and customer service tracking.
But, what makes Tradefull truly innovative is their technology. This solution integrates with Shopify, making it easy to sell on other platforms like Amazon and eBay.For people looking for an e-Commerce tool that is akin to the Swiss Army Knife, Adding Tradefull to your arsenal is well worth the investment.
This is just the beginning. Trade full offers many other features to help companies run their business more efficiently, such as additional automation, lower fulfillment costs, multiplatform product posting, social networking integration, and tons more.
Also read: What Is a Voice Chat and Why It Helpful for Business Strategy
2. Shopify
The platform is known for being a complete eCommerce solution and helps online businesses of all sizes, from shipping and logistics to warehouse management, multi-platform sales, customer support tracking, and much more.
The platform is regarded as one of the most prominent global retail companies and makes it possible for small businesses to enter the online sales market.
They are always looking to improve their offerings. These options can be integrated with new tech solutions, and they grow to meet the demands of their subscribers. They are a popular choice for e-Commerce websites because they provide many features that make it easy to open an online store.
3. TikTok
You’re wrong if you think TikTok only allows you to view funny videos of people playing pranks with each other, or showing off their pets.
The platform is an enormous powerhouse for Generation Z shoppers. This is why TikTok shopping is so exciting.
This is the latest addition to the video content platform that allows app users to purchase directly from the app. This could be a major breakthrough in social selling over the next few decades. It also shows how tech companies can leverage social media to influence consumer opinions and attitudes.
4. Chargebee
Subscribers who use Amazon Prime or Netflix regularly know the power and benefits of the subscription model.
Yet, this topic was not explored at a deeper level by the e-Commerce sector until recently.
Chargebee integrates with many online retailers’ platforms, making it easy for brands to offer a subscription-based business model. This allows customers to remain loyal, generate recurring income, and promote organizational growth.
Customers are increasingly being charged at specific times, whether they want digital content or recurring shipments of their goods. This product is an industry-changing tool for startups who want to break into this niche.
5. Affirm
Online shoppers are looking for more flexibility in how they shop. However, online shopping is becoming more popular because they have the ability to pay in installments for the goods that they desire.
Affirm is one of many providers that make this possible for online shoppers. Affirm works directly with retailers to provide this service and breaks down cart orders into monthly payments.
The buyer must make a down payment, and then agree to pay smaller amounts later. The merchant is then paid for the entire order.
Also read: Top 5 B2B Tools for Your Sales Teams
6. Coinbase Commerce
There are many payment options. These days, shoppers are looking for something more than the traditional dollar.
As cryptocurrency grows in popularity, e-Commerce businesses that use it as a currency can see dramatic growth compared to those that don’t.
Coinbase Commerce is a subsidiary of the popular crypto platform. It makes it easier for small online businesses to accept alternative payment methods. These stores can sell items in exchange for Bitcoin, Dogecoin, and other currencies using a Shopify plugin.
This is a new concept, but it’s worth mentioning in a list of tech companies changing the way e-Commerce works.
7. OpenCart
It seems that there has been a clear line between e-Commerce and general websites up until now.
What is the truth? OpenCart can be very useful for companies that are a mix of both.
This platform allows online sales functionality for any website, regardless of whether it is WordPress or another CMS. This platform is a great solution for companies that wish to sell some of their products online but don’t want the loss of years of content and search engine rankings.
OpenCart is a great option for B2B sales professionals who want to have a more virtual presence in a post-pandemic environment.
Conclusion
Thanks to new advancements and new methods of selling online, the e-commerce industry is constantly changing.
The seven companies mentioned above are really stepping up their game. This is especially true for the evolution in how consumers shop online.
It’s impossible to predict where these companies will take both new and established online brands, from logistics solutions up to alternative currency. This is especially true now when shoppers are more interested in buying online than ever before.
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