Selling on Amazon FBA is convenient—but it’s not always perfect. Many sellers unknowingly lose money due to inventory errors, damaged goods, or mismanaged returns. That’s where an Amazon Reimbursement Service becomes your secret weapon.
These services help sellers identify lost funds and file claims to recover money Amazon rightfully owes. If you’re not using one, you could be missing out on thousands in unpaid reimbursements. In this post, we’ll explain how it all works, what causes these losses, and which services are best in 2025.
What Is an Amazon Reimbursement Service?
An Amazon Reimbursement Service is a tool or professional team that audits your FBA account to find errors in inventory, shipments, and returns. If something is missing, damaged, or overcharged, the service helps you file a claim with Amazon to recover your money.
Instead of digging through endless reports and spreadsheets, these services do the heavy lifting for you, either by alerting you to potential claims or submitting them on your behalf.
Why Amazon Owes Sellers Money More Often Than They Think
Many FBA sellers assume Amazon takes care of everything. But errors happen all the time, and Amazon doesn’t always catch them. If you’re not actively auditing your account, you’re probably losing money every month.
Some sellers report recovering over $5,000 a year just by using a reimbursement service. The good news? These tools are made to track everything for you.
Common Issues Sellers Face
Even top-rated sellers face problems like:
- Products lost in Amazon’s warehouses
- Items returned by customers but never restocked
- Damaged goods that aren’t refunded
- Incorrect fulfillment fees or overcharges
- Inventory shrinkage with no explanation
Amazon does allow claims for these, but it’s your job to catch and report them.
Also read: What Are the Benefits and Drawbacks of Amazon’s FBA Program?
What Causes Amazon to Owe You Money?
Let’s break down the most common reasons you might be owed a reimbursement:
Damaged Inventory in FBA
Your products could become damaged during storage or handling at an Amazon fulfillment center. If this happens and you’re not reimbursed automatically, you can file a claim.
Lost Items in Amazon Warehouses
Sometimes items simply disappear during shipping, being mislaid on shelves or never reaching their final destination. If this occurs within an acceptable window period, reimbursement should be available as per law.
Customer Returns Not Processed
A buyer returns a product, but it never shows up in your inventory. You might never know unless you’re monitoring returns closely.
Shipment Discrepancies
You send 100 units to Amazon, but only 95 are checked in. That 5-unit gap might cost you money if not reported.
Overcharged Fees
Amazon may overcharge for storage, weight, or size-based fees. These errors often go unnoticed without auditing tools.
Top Amazon Reimbursement Services in 2025
Here are six top services that can help you recover funds easily and safely:
1. Getida
Best for: Hands-off automation
Getida provides sellers looking to recoup lost or damaged inventory with an efficient Amazon reimbursement service that automatically scans accounts and files claims on your behalf, saving time for high-volume sellers who want to focus on growing their business rather than managing refunds themselves. It has proven particularly helpful.
- Features: Daily audits, automated claims
- Why sellers love it: Set it and forget it—Getida does the work.
2. Seller Investigators
Best for: Personal support
If you prefer a more hands-on approach, Seller Investigators might be a good fit. This Amazon reimbursement service assigns real professionals to audit your account and submit claims on your behalf. Known for personal support and a detailed claims process, it’s ideal for sellers who want accuracy and transparency in every step.
- Features: Manual audits, live support
- Why it stands out: A team handles your account directly.
3. Refund Sniper
Best for: Experienced Amazon sellers
Refund Sniper offers a high-performance service for experienced Amazon sellers. It audits your FBA activity and submits claims for inventory discrepancies and other issues. With years in the industry, this Amazon reimbursement service has built a solid reputation for helping sellers recover funds they didn’t even know they were missing.
- Features: Hands-on audit, full compliance
- Pros: Known for high success rates and fast service.
4. AMZRefund
Best for: Sellers who want control
AMZRefund stands out by giving sellers more control. Rather than filing claims automatically, this Amazon reimbursement service lets you review each one before submission. It’s great for sellers who want to keep an eye on every detail, while still benefiting from expert insights and potential savings.
- Features: Claim approval before submission
- Pro tip: Great if you prefer to review claims yourself.
5. Helium 10 Refund Genie
Best for: DIY sellers already using Helium 10
Part of the Helium 10 suite, Refund Genie is perfect for sellers who like to do things themselves. This Amazon reimbursement service scans your reports and provides claim templates that you can submit manually. It’s a simple, no-fee option for new or small sellers already using Helium 10 tools.
- Features: Claim templates, manual submission
- Bonus: No recovery fee—great for beginners.
6. Reimbursements Manager
Best for: Global sellers
Designed for global FBA sellers, the Reimbursements Manager automates claim filing for various inventory issues. This Amazon reimbursement service handles everything from lost items to customer return errors, with full support for international accounts. It’s reliable, easy to set up, and helps sellers recover funds regularly with minimal effort.
- Features: Auto filing, international support
- Trusted for: Reliable monthly audits and ease of use.
How to Choose the Right Amazon Reimbursement Service
Not every service is right for every seller. Here’s how to choose based on your needs:
For New Sellers
Start with a free or low-risk tool like Refund Genie or AMZRefund. You’ll learn how the process works without giving up much in fees.
For High-Volume FBA Sellers
Services like Getida or Seller Investigators are better suited for accounts with hundreds of transactions. They handle everything while you focus on sales.
For International Sellers
Go with the Reimbursements Manager. They support multiple marketplaces and understand global fulfillment issues.
For DIY Sellers
Use Helium 10 Refund Genie or AMZRefund. You’ll stay in control and keep a higher percentage of recovered funds.
Benefits of Using a Reimbursement Service
Still not sure if it’s worth using one? Here’s what you gain:
Save Time
No more wasting hours digging through Amazon reports. The service does it all for you.
Get Back Lost Revenue
Thousands of sellers recover money they didn’t know they were missing.
Reduce Manual Errors
No more missed claims or filing mistakes. These tools know Amazon’s policies inside and out.
Focus on Scaling
With reimbursements handled, you can spend more time building your brand and growing your sales.
Final Thoughts
An Amazon Reimbursement Service isn’t just a nice-to-have—it’s a smart tool for protecting your profits. With constant inventory movement and complex FBA processes, errors are bound to happen.
Whether you’re just starting or running a high-volume store, there’s a tool that fits your needs. The key is to start now. Every day you wait, you might be leaving money on the table.
So take control of your FBA account, recover what you’re owed, and reinvest those funds back into your business.
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