Businesses today are facing more competition than ever and scaling up as a company can be a challenge in itself.
Rapid advancements in technologies are providing more fertile lands for your business to grow. Hence, you will see more and more businesses turning away from traditional technologies and embracing artificial intelligence (AI) to support faster, efficient growth.
However, if you want to leverage this amazing technology for your businesses, it’s important to know the correct tools as not all AIs are created equal.
You will find hundreds of “right” options but you need to find the right AI tools as per your business needs. Your next step will be to correctly implement it which will make all the difference. If you have correctly matched your needs with what your tool provides then it will allow your company to grow as quickly.
In this blog, we have covered some of the best AI tools that your company can choose from t help you in your future growth. So, without wasting more time, let’s get to it!
Also read: How To Use Chatbots Automation For Your Online Business Growth
Top 12 AI tools for business
We have chosen these tools in terms of quality, reliability, and scalability. There are divided into four categories: communication, data analysis, organization, and security for better understanding.
1. Data analysis
Data analysis has become very crucial to businesses, however, it’s a very tedious process and takes a lot of time.
AI-powered data analysis tools make aggregating, unifying, and utilizing information easy. This can help you optimize the customer experience and internal processes.
Tamr
Tamr is a data unification platform that integrates various platforms to organize data in an easily navigable and secure access point. Moreover, the platform uses machine learning at scale in the cloud to master data. It then easily integrates Tamr with new and legacy software.
Quill
Quill is a reporting platform that leverages natural language processing to generate and create narrative data reports. Unlike, the regular methods of reporting, this method increases high engagement.
Zoho Zia
Zoho Zia is a virtual assistant that automates repetitive tasks, reports, and data generation. Besides, the AI tool receives suggestions for its next steps via customer data analysis.
2. Organization
You can leverage these artificial intelligence tools to automate and streamline the different internal processes to save time and resources.
TimeHero
TimeHero is a task-management software that manages your time by prioritizing your tasks in the most efficient and effective manner.
The AI tool does this by auto-building daily schedule based on your availability and reacts to changes in your schedule via the software’s automated schedule-reorganization feature.
Zenefits
This is probably one of the most crucial AI tools on this list. Zenefits is an HR management software that automates and streamlines payroll, benefits, and other key events.
The AI tool uses self-operating workflows for ongoing business intelligence reports on diversity, turnover, employee compensation, and more.
The AI-powered HR tool can help your business improve employee engagement and operational efficiency.
Timely App
A Timely app is a time-tracking software that automates time tracking and timesheet creation. The AI-powered tool leverages time-management analysis to receive suggestions for prioritization and workflow.
3. Security
Artificial intelligence-powered security tools can protect your businesses and your customers’ data and assets from cyberattacks.
Crowdstrike
Crowsstrike is a threat-intelligence system to prevent and mitigate security risks. You can use threat intelligence for your business to receive swift reaction times and recommendations for cyberattack response services.
Intraspexion
Intraspexion is a litigation-warning system that scans written communication for litigation risks. You will receive automated suggestions and alerts in the background.
4. Communication
Digitalization has made us more reliant on technology for communication than ever before. With remote teams and customers, the communication gap has only widened.
You can use these AI tools for your business to facilitate better internal and external communication while simultaneously minimizing mistakes and misunderstandings. This will help you optimize workflow and bridge the communication gap.
Salesforce Einstein
Salesforce Einstein is a virtual CRM assistant that helps businesses streamline customer service chats and automate CRM workflows. The artificial intelligence tool provides the best possible customer experience by “learning” from customer data insights.
Zendesk
As companies become more and more customer-centric, customer experience comes at the core of business. Zendesk is a customer service software that collects, organizes, and analyzes data to personalize the customer experience more efficient.
This AI tool successfully integrates software with other applications to collect crucial data across platforms.
Gong.io
Gong.io is a virtual sales assistant that captures customer interactions across various platforms. It then identifies all the red flags and then receives recommendations to proactively prevent churn.
In long run, Gong.io is really effective as it reduces sales cycle length with real-time insights to help close more deals in a short period of time.
Also read: AI In eCommerce: 10 Benefits of Using Artificial Intelligence
Grammarly
Your website is the main channel of communication with your customers. This means that you need to make sure that everything that you put out on the website gives a clear message.
Grammarly is an AI writing assistant which will help your team level up writing skills to improve customer experience and internal communication. Moreover, this tool will help you align all written communication for a cohesive brand identity.
All of the above AI-powered tools provide their own unique set of value propositions to companies. Each of them provides benefits that augment specific aspects of core business operations.
However, if you are on a budget, investing in multiple tools may not be feasible from adoption and/or integration perspective.
In such a case, it is best that when making a decision about a tool, you take into account your needs and how will that tool work fulfill each and every one of them. You must think about which tool will provide your business with the most return on investment.
The Future of AI Tools
A survey by NewVantage Partners found that, currently, more than 77% of enterprises leverage AI technology which is a sharp 12% increase from last year.
Besides, of those enterprises, 92% have reported an acceleration in their pace of investment in AI.
In 2019, with increased adoption in AI technology, the market size of AI technology was valued at $27.23 billion and is projected to increase almost ten times to reach an estimated $266.92 billion by 2027.
This is mostly because the enterprises that do invest in AI business tools almost unanimously report positive ROI.
According to a study by McKinsey, a business that is driven by AI tools can increase company-wide EBIT by 5% or more.
Hence, the future for AI, in business, is very prosperous and will become competitive in no time. If you are a business, who is still strange to the ways of AI, we recommended you to hop on the train before it’s too late.
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