Are you looking for a solution that will fix ‘Microsoft Outlook Inbox Repair tool not responding’ issues on your system? There are occasions when ScanPST.exe isn’t responding during the repair process in MS Outlook on different versions. In any case, you’re on the right page, which outlines the exact signs and symptoms and solution to resolve the issue promptly.
Microsoft Outlook is a widely popular email client with several security and stability options. It uses PST files (Personal Storage Table) to store all its data items, including contacts, emails, journals, calendars, task lists, and more. However, this PST file is susceptible to corruption due to a variety of reasons.
What Causes the Outlook Inbox Repair Tool Not to Respond?
The main reasons for the Outlook freezing and the inbox repair tool not functioning are the following:
- Improper MS Outlook shutdown or Outdated Outlook
- Hard drives are facing CRC errors
- Oversized PSTs and add-in interference
- Other applications are using the PST file
- Viruses or Online Threats Infection
- Severe corruption in the PST files
Also read: How to Search Your Sent Items in Outlook
How to Fix Outlook Inbox Repair Tool Not Responding?
There are many solutions to solve the ScanPST.exe issue. Here are the most effective methods and a specialized tool to solve this problem. Let’s take a look at the step-by-step guide.
1. Locate and Launch Correct Inbox Repair Tool
First, locate the right path based on what version of Outlook you are using.
It could be like this:
Outlook 2016 and Later Versions
C:\Program Files (x86)\Microsoft Office\Office16
C:\Program Files\Microsoft Office\Office16
Outlook 2013
C:\Program Files (x86)\Microsoft Office\Office15
C:\Program Files\Microsoft Office\Office15
C:\Program Files\Microsoft Office\root\Office15
Outlook 2010 and Earlier Versions
C:\Program Files (x86)\Microsoft Office\Office14
C:\Program Files\Microsoft Office\Office12
C:\Program Files\Microsoft Office\Office14
Once you’ve located the correct SCANPST.exe location, Double-click it to launch the program and repair PSTs with minor corruption.
2. Reduce the Size of Large PST Files
Outlook Inbox Repair Tool does not recognize the file because it is too large. Check its size in the file properties and then compress the file if it is too large.
3. Close Outlook and Other Applications
If you want to fix the issue where the Outlook Inbox Repair Tool not responding. After that, close the MS Outlook application. If the issue persists, then try signing in and out of the account once more. Additionally, close any other applications concurrently, including those that access PST files. Run the SCANPST.EXE tool to repair and restore the PST file.
4. Repair or Reinstall Microsoft Outlook
Corrupted Office installation files may cause ScanPST.exe to malfunction.
- Open your Control Panel and go through the Programs section. Select Programs and Features.
- Here, search for the MS Office 2021/2019/2016/2013/2010/2007 installation in the options list and click it.
- In addition, further, click Change to open the dialogue box, and click Repair.
- After that, select continue, then repair the Outlook installation by following the instructions displayed on the screen.
Also read: How to Import PST to Office 365 or Microsoft 365?
5. Create a New Outlook PST File
Creating a new PST file can help if the existing data file is heavily damaged.
- Start Outlook and click “New Items at the top.
- Then, click Other Items and select the Outlook Data File.
- After that, you must enter the Name that will be used for your new PST, select the place, then hit “OK.
- Additionally, you add an optional password for your new PST.
Professional Solution to Repair Corrupt Outlook PST Files
An Outlook PST includes a variety of important Outlook data, such as calendars, contacts, and email entries. Repairing a corrupt PST using the Inbox repair tools is a lengthy procedure. Sometimes, it displays an error message saying that the Microsoft Outlook Inbox Repair tool not responding. Therefore, in these instances when ‘ScanPST.exe ceases to respond, we recommend that users utilize a reliable Outlook PST repair tool to repair damaged PST files.
Conclusion
In the blog, we discussed what to do if the Microsoft Outlook Inbox Repair Tool is not responding. Here we’ve compiled an easy and cost-effective solution to resolve the issue. What do you do if the manual method fails to solve the Outlook ScanPST.exe failing to respond issue? If that’s the case, you can choose a reliable Outlook PST repair tool to fix the PST file’s corruption without losing data.
FAQs: Outlook Inbox Repair Tool
What is the Outlook Inbox Repair Tool?
The Outlook Inbox Repair Tool, also known as ScanPST.exe, is a built-in Microsoft utility that helps detect and repair errors in Outlook PST (Personal Storage Table) files. It is commonly used to fix mailbox issues caused by PST file corruption.
Where is the Outlook Inbox Repair Tool located?
The Inbox Repair Tool (ScanPST.exe) is typically located in the Microsoft Office installation folder. Its exact location varies depending on your Outlook version and Office installation type.
Can ScanPST repair severely corrupted PST files?
ScanPST is designed to repair minor to moderate PST corruption. If the PST file is severely damaged, the tool may fail to complete the repair process, and a professional PST repair solution may be required.
What is the difference between ScanPST.exe and a professional PST repair tool?
ScanPST.exe is a free Microsoft utility that repairs minor PST file issues, while professional PST repair tools are designed to recover data from severely corrupted, inaccessible, or oversized PST files.
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