Starbucks App Not Working? Here’s How to Fix It Fast

Is the Starbucks app not working when you’re trying to order your favorite drink? The app may freeze, keep loading, crash, or stop you from signing in. In some cases, the problem can be caused by your internet connection, an outdated app, phone settings, or a temporary Starbucks outage.

Before giving up on your order, try the fixes below. These simple methods can help you get the Starbucks app working again on both Android and iPhone.

Why Is My Starbucks App Not Working?

The Starbucks app may stop working because of:

• Poor or unstable internet connection
• Temporary Starbucks server problems
• An outdated app version
• Corrupted app cache or data
• Problems with your Starbucks account
• Outdated phone software
• Location or permission issues
• A temporary app bug
• Problems with Starbucks mobile ordering or payment services

Before changing anything on your phone, check whether the problem is affecting only you or other Starbucks users too.

How to Fix Starbucks App Not Working

You don’t need to try everything at once. Start with the first fix and move down the list if the Starbucks app not working issue persists.

1. Close and Reopen the Starbucks App

If the Starbucks app not working issue started suddenly, first close the app completely and open it again. A temporary glitch can sometimes make the app freeze or stop responding.

On Android

• Open the Recent Apps screen.
• Find the Starbucks app.
• Swipe it away to close it.
• Open Starbucks again.

If the app still does not respond:

• Open Settings.
• Go to Apps and select Starbucks.
• Tap Force Stop.
• Confirm the action.
• Open Starbucks again.

On iPhone

• Open the app switcher.
• Find the Starbucks app.
• Swipe it up to close it.
• Open Starbucks again.

Check whether the app loads normally after reopening it.

2. Check Your Internet Connection

A weak or unstable internet connection can make the Starbucks app slow, stuck on the loading screen, or unable to process an order. If the Starbucks app isn’t working while other apps are also having connection problems, your internet may be the cause.

Try these quick checks:

• Open a website in your browser.
• Switch from Wi-Fi to mobile data.
• If you use mobile data, try Wi-Fi instead.
• Disconnect and reconnect to your Wi-Fi network.
• Restart your router if the connection remains slow.

Once your internet connection is stable, open Starbucks and try again.

Also read: Mobile Network Not Available on Android? Try These 10 Fixes

3. Restart Your Phone

Sometimes the problem has nothing to do with Starbucks itself. A temporary software issue or background process on your phone can prevent an app from working properly.

If the Starbucks app not working problem continues after reopening it, restart your phone. This gives the system a fresh start and can clear minor temporary issues.

On Android

• Press and hold the Power button.
• Tap Restart.
• Wait for your phone to turn back on.
• Open Starbucks again.

On iPhone

• Press and hold the appropriate Side and Volume buttons.
• Slide to power off.
• Wait a few seconds.
• Turn the iPhone back on.
• Open Starbucks.

Try placing your order again after the restart.

4. Check if Starbucks Is Down

Sometimes your phone and internet are fine, but Starbucks itself may be experiencing a service problem. Server issues can affect login, mobile orders, payments, rewards, and other parts of the app.

If you’re seeing the Starbucks app not working problem along with reports from many other users, there may be a wider outage.

What you can do:

• Check an outage-monitoring website such as Downdetector.
• Look for a sudden increase in Starbucks problem reports.
• Check Starbucks’ official social channels for service updates.

If there is a widespread outage, there may be nothing to fix on your phone. Wait for the service to return and try the app again later.

5. Turn On Location Permissions

The Starbucks app uses location access for features such as finding nearby stores and showing location-related information. If location permission is turned off, some features may not work correctly.

If the Starbucks app not working and it mainly affects nearby stores or location-based features, check your phone’s permission settings.

On Android

• Open Settings.
• Tap Apps.
• Select Starbucks.
• Tap Permissions.
• Select Location.
• Choose Allow only while using the app.

On iPhone

• Open Settings.
• Tap Privacy & Security.
• Select Location Services.
• Find Starbucks.
• Choose While Using the App.

Open Starbucks again and check whether the location-based features work properly.

Also read: No Location Found on iPhone? 8 Easy Fixes That Actually Work

6. Clear the Starbucks App Cache on Android

A corrupted or outdated cache can sometimes cause apps to behave unexpectedly. Clearing the temporary cache is a quick fix to try if the Starbucks app not working problem is happening on Android.

On Android

• Open Settings.
• Go to Apps.
• Select Starbucks.
• Tap Storage or Storage & cache.
• Select Clear Cache.
• Open Starbucks again.

Clearing the cache removes temporary files rather than deleting your account. If you use an iPhone, there is no equivalent direct cache-clearing option, so reinstalling the app is usually the better choice.

7. Update the Starbucks App

Running an older version of an app can cause bugs or compatibility problems. Starbucks may also release updates that fix known issues or improve app performance.

If the Starbucks app not working problem started after a phone or system update, check whether a newer Starbucks version is available.

On Android

• Open the Google Play Store.
• Search for Starbucks.
• Open the app page.
• Tap Update if available.

On iPhone

• Open the App Store.
• Search for Starbucks.
• Open the app page.
• Tap Update if an update is available.

After the update finishes, launch Starbucks and check the problem again.

8. Log Out and Log In to Your Account

If Starbucks opens normally but you cannot access your account, rewards, orders, or other account features, your current login session could be causing the issue.

Logging out and signing back in gives the app a fresh session. This can help when the Starbucks app not working problem is connected to your account.

Try these steps:

• Open the Starbucks app.
• Go to your Account section.
• Tap Log Out.
• Close the Starbucks app.
• Open it again.
• Sign in with your account details.

Once you’re signed in, check your account and try placing an order.

Also read: Embarking on an Error-Free Login Password Process

9. Remove and Reinstall Starbucks

If none of the previous fixes worked, reinstalling the app is worth trying. A fresh installation can replace damaged app files and give you a clean version of Starbucks.

This can be especially useful when the Starbucks app not working continues even after updating, restarting your phone, and clearing the Android cache.

On Android

• Find Starbucks in your app drawer.
• Press and hold the app icon.
• Tap Uninstall.
• Confirm the deletion.
• Open the Google Play Store.
• Search for Starbucks.
• Install the app again.

On iPhone

• Press and hold the Starbucks app.
• Tap Remove App.
• Select Delete App.
• Confirm the deletion.
• Open the App Store.
• Search for Starbucks.
• Download the app again.

After reinstalling, sign in to your account and check whether everything is working normally.

Conclusion

If you’re dealing with the Starbucks app not working, don’t worry. Start with the simple fixes, such as reopening the app, checking your internet, and restarting your phone. If those don’t help, check for an outage, enable location access, clear the cache, update Starbucks, sign in again, or reinstall the app.

FAQs: Starbucks app not working