Viber Not Opening on PC? Try These Quick Fixes

Viber is a popular instant messaging application that allows users to send messages, make voice and video calls, and stay connected across multiple platforms, including Windows PCs. However, some users encounter issues where Viber not opening or responding on their computers. If you are experiencing the same problem, don’t worry. In this article, we will explore several simple and effective solutions to help you fix the Viber not opening issue and get Viber working properly again.

Why Is Viber Not Opening or Responding?

There are several possible reasons why Viber not opening or responding on Windows. For example, corrupted cache files, damaged application data, or insufficient permissions may prevent the software from starting properly.

If Viber keeps crashing during startup, resetting the application or clearing temporary files may help resolve the issue. Additionally, Windows Firewall or antivirus software may interfere with Viber’s network connection and affect its functionality.

So, how can you fix the Viber not opening or responding issue on Windows 10/11? Continue reading to discover practical troubleshooting methods that can help you resolve the problem.

Also read: Outlook Not Opening on Windows 11/10? Here Are 7 Easy Fixes

How to Fix Viber Not Opening on Windows 10/11

1. Run Viber as an Administrator

Viber may fail to launch on your Windows computer if it does not have the necessary permissions. Running the application as an administrator can help resolve certain permission-related issues. Follow these steps:

• Right-click the Viber desktop shortcut and select Properties.
• Open the Compatibility tab and check the box next to Run this program as an administrator.
• Click Apply, followed by OK, to save your changes.

Finally, launch Viber again and check whether it opens and works correctly. If the problem persists, proceed to the next troubleshooting method.

2. Run the Windows Store Apps Troubleshooter

If running Viber as an administrator does not solve the problem, try using the Windows Store Apps Troubleshooter. This built-in Windows tool can identify and help resolve certain issues affecting apps installed through the Microsoft Store.

Follow these steps to run the troubleshooter:

• Press Windows + I to open the Windows Settings app.
• On Windows 10, navigate to Update & Security > Troubleshoot and look for the Windows Store Apps troubleshooter.
• On Windows 11, go to Settings > System > Troubleshoot > Other troubleshooters. Find Windows Store Apps and click Run, if the option is available.
• Follow the on-screen instructions and allow Windows to detect and troubleshoot any issues it identifies.

Once the process is complete, restart your computer and launch Viber again to see whether the Viber not opening or responding issue has been resolved.

Note: The Windows Store Apps troubleshooter may not be available on every Windows version. If you cannot find it, move on to the next method.

3. Reset Viber

If Viber is still not opening or responding, resetting the application may help resolve issues caused by corrupted app data or incorrect settings. Follow these steps to reset Viber on Windows:

• Press Windows + I to open Settings.
• Navigate to Apps > Apps & features on Windows 10, or Apps > Installed apps on Windows 11.
• Find Viber in the list of installed applications and open its Advanced options, if available.
• Click the Reset button and confirm your choice if prompted.

Wait for the process to finish, then launch Viber again to check whether the problem has been fixed.

Note: Resetting Viber may remove local app data or sign-in information. Back up important chat history if possible before proceeding. If the Reset option is unavailable, skip this method.

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4. Allow Viber Through Windows Firewall

Sometimes, Windows Firewall or third-party antivirus software can block Viber’s network connections, preventing the application from working correctly. Checking your security settings may help resolve the issue.

Follow these steps to check Windows Firewall permissions:

• Open the Windows Start menu, search for Windows Security, and launch it.
• Select Firewall & network protection.
• Click Allow an app through firewall.
• Select Change settings and look for Viber in the list. If it is missing, you may need to add the legitimate Viber executable manually.
• Allow Viber on the appropriate network profile, then click OK to save your changes.

If you use third-party antivirus software, check its application permissions or quarantine settings to see whether Viber has been blocked.

Finally, restart Viber and check whether it works properly.

Important: Avoid disabling Windows Firewall or antivirus protection entirely. Only allow the legitimate Viber application when necessary, and keep your device protected.

5: Reinstall Viber

If none of the above methods work to fix Viber not opening, try reinstalling Viber. Simply uninstall the application from your computer and install it again.

Wrap Up

These are some simple ways to fix the Viber not opening or responding issue on Windows 10/11. We hope these methods help you resolve the problem. If you know any other solutions, feel free to share them in the comments section below.

FAQs: Viber Not Opening